Terms of service

TERMS OF USE AND TERMS & CONDITIONS

Welcome

Welcome to kraftheinzbrands.ca (the “Site”)! These terms and conditions constitute a binding legal agreement entered into by and between you and Kraft Heinz Canada ULC, together with its subsidiaries and affiliates (“Kraft Heinz Canada”, “we”, “us”, “our”). We’ve designed our Site to be useful, informative, and fun. We hope we’ve succeeded -- and we hope you’ll let us know how we can make them even better. All we ask in return is that you abide by the following conditions.

The following terms and conditions together with any documents and/or additional terms they expressly incorporate by reference (collectively, these “Terms”), govern your access to and use, including any content, functionality, and services offered on or through the Site. These Terms do not replace any other agreements you may have entered into or may enter with us. To help you navigate the Terms easier, we have separated the Terms into the following headings:

  1. Terms of Use for the Site
  2. Terms for Online Sale of Goods
  3. General Terms for the Site and Sale of Goods

BY USING THE SITE, INCLUDING PLACING AN ORDER FOR PRODUCTS, YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND OUR PRIVACY PROMISE, FOUND AT [https://kraftheinzbrands.ca/policies/privacy-policy] (“PRIVACY PROMISE”), INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY PROMISE, YOU MUST NOT ACCESS OR USE THE SITE. FURTHER, BY USING THIS SITE, YOU REPRESENT AND WARRANT THAT YOU ARE THE LEGAL AGE OF MAJORITY UNDER APPLICABLE LAW TO FORM A BINDING CONTRACT WITH KRAFT HEINZ AND MEET ALL OF THE FOREGOING ELIGIBILITY REQUIREMENTS. IF THAT IS NOT THE CASE, YOU MUST NOT ACCESS OR USE THE SITE.  

We reserve the right to revise and update these Terms from time to time without prior notice. Any such modifications are effective immediately upon posting and apply to all access to and continued use of the Site. Your continued use of the Site following any such change constitutes your agreement to be bound by the Terms as changed. We suggest you check back frequently for updates.

  1. Terms of Use for the Site
  1. Your Use of the Site, Account and Security

The security of your personal information is important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Users are responsible for obtaining their own access to the Site. Users are required to ensure that all persons who access the Site through a user’s internet connection are aware of these Terms and comply with them.

Unfortunately, the transmission of information via the Internet is not always secure. While we try to do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

In order to access and use certain functions of the Site (including placing a purchase order and submitting a product review), you must sign up for, open and maintain an account (“Account”) with us. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that should you be provided an account, your account is personal to you and you agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You are responsible for any password misuse or any unauthorized access. 

Your provision of registration information and any submissions you make to the Site through any functionality such as profiles (collectively, “Interactive Functions”) constitutes your consent to all actions we take with respect to such information consistent with our Privacy Promise.

You are prohibited from attempting to circumvent and from violating the security of this Site, including without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting the Kraft Heinz Canada’s ability to monitor the Site; and (f) otherwise attempting to interfere with the proper working of the Site.

We reserve the right at any time and from time to time, to disable or terminate your Account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms.

  1. Intellectual Property Rights and Ownership

You understand and agree that the Site and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by the Kraft Heinz Canada, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

“Kraft Heinz”, the Kraft Heinz Canada logo and all other Kraft Heinz related names, logos, product and service names, designs, images, and slogans are trademarks of the Kraft Heinz Canada or its affiliates or licensors. The use of such marks without the prior written consent of the Kraft Heinz Canada is prohibited. Other names, logos, product and service names, designs, images, and slogans mentioned, or which appear on this Site are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.

You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, in any form or medium whatsoever except:

  • (i) your computer and browser may temporarily store or cache copies of materials being accessed and viewed;
  • (ii) a reasonable number of copies for personal use only may be printed keeping any proprietary notices thereon, which may only be used for non-commercial and lawful personal use and not for further reproduction, publication, or distribution of any kind on any medium whatsoever; and
  • (iii) in the event social media platforms are linked to certain content on our Site, you may take such actions as our Site and such third-party social media platforms permit.

Users are not permitted to modify copies of any materials from this Site nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Site or to any content on the Site, and all rights not expressly granted are reserved by the Kraft Heinz Canada. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.

  1. Conditions of Use, Content Submissions and Site Content Standards

As a condition of your access and use, you agree that you may use the Site only for lawful purposes and in accordance with these Terms. The following content standards apply to any and all content, material, and information a user submits, posts, publishes, displays, or transmits (collectively, “submit”) to the Site, to other users or other persons and any and all Interactive Functions.

All remarks, suggestions, ideas, graphics, or other information that you summit to Kraft Heinz Canada through this site (other than personal information we promise to protect under our Privacy Promise) become and remain our property, even if these Terms are later terminated. This means that:

  • We don’t have to treat any such submission as confidential;
  • You can’t sue us for using the ideas you submit (including, but not limited to, product or advertising ideas);
  • If we use them-or anything like them-we don’t have to pay you or anyone else for them; and
  • We will have exclusive ownership of all present and future rights to submissions of every kind. We can use them for any purpose, without compensating you or anyone else for them.

For any other content, reviews, ratings, remarks, information, questions, comments, photos, videos or material you post, upload, submit, or transmit to this Site, including any of the foregoing submitted through our product ratings and reviews service, (“Content Submission”), you automatically grant Kraft Heinz Canada a royalty-free, perpetual, irrevocable, transferable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Content Submission in any media or in any form, format, technology or forum now known (such as, television, radio, print, in-store, packaging, billboards, digital and mobile) or hereafter developed. You further waive any moral rights or other rights of authorship as a condition of submitting any Content Submission. However, you understand that Kraft Heinz Canada is not required to use any Content Submission. Kraft Heinz Canada’s use or non-use of any Content Submission is at Kraft Heinz Canada’s sole discretion. We don’t have to treat any Content Submission as confidential.

By submitting the Content Submissions, you declare and warrant that you own or have the necessary rights to submit the Content Submissions and have the right to grant the licence hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the Content Submissions and comply with these Terms. You represent and warrant that all Content Submissions comply with applicable laws and regulations and these Terms. You acknowledge that you are responsible for any submission you make-in other words, you acknowledge that you (and not we) have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Kraft Heinz Canada does not guarantee that you will have any recourse through Kraft Heinz Canada to edit or delete any content you have submitted. Kraft Heinz Canada is not responsible for screening or monitoring any Content Submissions made on this Site by users. If notified by a user of a Content Submission allegedly in violation of these Terms, we may investigate the allegation and determine in good faith and our sole discretion whether to remove the Content Submission. Also, Kraft Heinz Canada reserves the right to change, condense or delete any content on the Site that Kraft Heinz Canada deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Kraft Heinz Canada reserves the right to remove or to refuse to post any Content Submission for any reason. Kraft Heinz Canada will have no liability or responsibility to users for performance or non-performance of these activities.

Without limiting the foregoing you agree that you will not use of the Site and any Content Submissions shall not:

  • (i) In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding human rights, export control, consumer protection, unfair competition, anti-discrimination, false advertising, the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Promise.
  • (ii) Include or contain any material that is illegal or otherwise objectionable.
  • (iii) Involve, provide or contribute any false, inaccurate or misleading information.
  • (iv) Be submitted in exchange for compensation or any other form of consideration by any third party.
  • (v) Include sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms.
  • (vi) Include any information that references other websites, addresses, email addresses, personal information or phone numbers.
  • (vii) That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • (viii) Impersonate or attempt to impersonate Kraft Heinz Canada, a Kraft Heinz Canada employee, another user, or any other person or entity (including, without limitation, by using email addresses, or screen names associated with any of the foregoing).
  • (ix) Transmit, or procure the sending of, any advertisements or promotion, sales, or encourage any other commercial activities, including, without limitation, any “spam”, “junk mail”, “chain letter”, contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation.
  • (x) Engage or encourage any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm Kraft Heinz Canada or users of the Site or expose them to liability.
  • (xi) Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.
  • (xii) Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • (xiii) Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.

You agree to indemnify and hold Kraft Heinz Canada (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys’ fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

[By submitting your email address in connection with your rating and review, or any other item you submit to us, you agree that Kraft Heinz Canada and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.]

Any rights not granted herein are strictly reserved by Kraft Heinz Canada. You shall not, and shall not permit any third party to: (a) access or use the Site in a manner that violates any applicable law or regulation or otherwise violates these Terms, including our Privacy Promise; (b) re-license or sublicense, lease, loan or otherwise distribute the Site to any third person; (c) attempt to breach or breach the security or authentication measures which are not authorized; (d) reverse engineer, decompile, disassemble or translate any software used by Kraft Heinz to deliver the Site (the “Software”), or otherwise attempt to view, display or print the Software’s source code; (e) remove, modify or obscure any copyright, trade-mark or other proprietary notices contained in the Software; or (f) otherwise attempt to interfere with the proper operation of the Site.

  1. Social Media

We hope you enjoy the information and materials on our Site. We’re glad when you link to them or post them on your social media accounts, but only for your personal use. You’re not permitted to post or upload any of our Site content for your commercial, business, or non-personal use. If you use or post our Site information and materials for any non-personal purposes, you’ll be violating our intellectual property rights. Also, make sure that your social media account permits you to post third party content.

  1. Terms for Online Sale of Goods

These following provisions only apply to the purchase and sale of products through Site. For certainty, the following provisions do not relate to the general use of the Site.

  1. Placing an Order and Cancellations.

By submitting your order on our Site, you agree that your order is an offer to buy all products listed in your order in accordance with these Terms. All orders must be accepted by us or we will not be obligated to sell the products or services to you. An order confirmation does not constitute an acceptance of an order. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. The transaction is complete and the sales contract is formed at the time your order has been delivered and you have completed payment for your order.

You may cancel your order or modify the order (including adding or removing products or changing quantities) by contacting our Customer Service at 1 (800) 567-5723.

  1. Prices; Price Errors and Payment Terms.

Unless otherwise indicated, all dollar amounts stated are in Canadian Dollars. All prices, discounts and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price advertised on this Site at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. Notwithstanding the foregoing, in the event that an error should occur in the indication of the price of a product, we reserve the right to reject the order and offer the customer the opportunity to purchase the product at the correct price, regardless of whether the order has been confirmed or payment has been made.  The price charged will be clearly stated in your order confirmation email. Price increases will only apply to orders placed after the time of the increase. Posted prices do not include taxes or charges for shipping and handling. Any applicable taxes and charges will be calculated and itemized in your shopping cart and in your order confirmation email. Although we make our best effort to ensure pricing is accurately displayed; however, we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time and to cancel any orders arising from such occurrences.

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. In order to complete an order, you may be required to provide certain additional information that is required to process your order. If you do not complete or improperly complete your order, it may not be accepted or acknowledged. We reserve the right to change the permitted methods of payment, including without limitation, the accepted credit cards, at any time.

You may only place an online order if you are over the age of legal majority in the province/territory where you reside. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

  1. Shipments; Delivery; Title and Risk of Loss.

We will arrange for shipment of the products to you. Please check the product page for specific delivery options. You will pay all shipping and handling charges unless otherwise specified in the order confirmation.

Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

  1. Returns and Refunds.

If any product in your order is not to your satisfaction, you may return or exchange the product by calling Customer Service at 1 (800) 567-5723, and they will assist you with processing your return. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. Your refund will be credited back to the same payment method used to make the original purchase on the Site.

  1. Goods Not for Resale or Export.

You represent and warrant that you are buying products or services from the Site for your own personal use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within Canada (excluding Quebec).

  1. General Terms for the Site and Sale of Goods
  1. Third-Party Websites

For your convenience, this Site may provide links or pointers to third-party sites. We make no representations about any other websites that may be accessed from this Site. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

  1. Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, tsunami, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labour disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown, or power outage.

  1. Disclaimer of Warranties

SOME JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES OR CONDITIONS AND, IF REQUIRED BY APPLICABLE LAW, SOME OF THE CONTENTS OF THIS SECTION MAY NOT APPLY TO A CUSTOMER WHO MAKES A PURCHASE.

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NEITHER KRAFT HEINZ CANADA NOR ITS SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE SITE OR ITS CONTENTS. WITHOUT LIMITING THE FOREGOING, NEITHER KRAFT HEINZ CANADA NOR ITS SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE SITE AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SITE LINKED TO IT.

  1. Limitation of Liability

SOME JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO A CUSTOMER WHO MAKES A PURCHASE ONLINE.

UNDER NO CIRCUMSTANCE WILL KRAFT HEINZ CANADA, ITS SUBSIDIARIES AND AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, RELIANCE ON, THE SITE, ANY LINKED WEBSITES OR SUCH OTHER THIRD PARTY LINKS, NOR ANY SITE CONTENT, MATERIALS, POSTING OR INFORMATION THEREON.

  1. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Kraft Heinz Canada, its affiliates, and their respective directors, officers, employees, agents, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, including, but not limited to, your Content Submissions, third party sites, any use of the Site’s content, services, and products other than as expressly authorized in these Terms and any third party liability related to you uploading your data.

  1. Fraud Protection

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity or where the order violates these Terms. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any Accounts or refuse to accept any order due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

  1. Governing Law and Jurisdiction

The Site and these Terms will be governed by and construed in accordance with the laws of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle or rule (whether of the laws of Ontario or any other jurisdiction) and notwithstanding your domicile, residence or physical location.

Any action or proceeding arising out of or relating to this Site and under these Terms will be instituted in the courts of the province of Ontario and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

  1. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

  1. No Waivers

No waiver under these Terms and Conditions is effective unless it is in writing and signed by an authorized representative of the party waiving its right. No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof.

  1. Severability

If any term or provision of these Terms and Conditions is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.

  1. Entire Agreement

The Terms, our Privacy Promise and our order confirmation relating to any product you obtain through this Site (if applicable) constitute the sole and entire agreement between you and Kraft Heinz Canada regarding the Site and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.

  1. Reporting and Contact

If you believe that your Content Submissions has been copied in a way that constitutes copyright infringement, or you would like to report misuse, request for technical support, inquire about your order or make any other communications relating to the Site, please contact us at: info@kraftheinzbrands.ca.  

Last Updated: June 15, 2020